Privacy Policy

Account Information — When you register, we collect your name, email address, password (hashed), date of birth, and country of residence. This information is used solely to create and manage your account.

Profile & Demographics — To match you with relevant surveys, we ask you to complete a one-time demographic profile (household income, employment status, education, lifestyle, and similar questions) when you join. Sensitive questions include a “Prefer not to say” option, and you can update your answers at any time.

Survey Responses — Your survey answers are collected and transmitted to the requesting researcher. All responses are anonymized before delivery — your name and contact details are never included.

Usage Data — We collect standard web analytics data (pages visited, time on site, device type, browser) to improve our platform. This data is aggregated and not linked to your identity.

Survey Matching — Your demographic profile is used to match you with surveys you're likely to qualify for. We never share raw profile data with researchers.

Payments — Your payment details (e.g., PayPal email) are used only to process reward redemptions. We do not store credit card numbers.

Communications — We send survey invitations, reward confirmations, and service updates. You can manage notification preferences from your account settings at any time.

Platform Improvement — Aggregated, anonymized usage data helps us improve survey matching algorithms, UI/UX, and overall platform performance.

Research Clients — Survey responses are shared with clients in anonymized, aggregated form only. Individual responses are never attributed to a specific member.

Service Providers — We use trusted third-party providers for reward fulfillment (such as PayPal), email delivery, and cloud hosting. These partners are bound by strict data processing agreements.

No Data Sales — We never sell, rent, or trade your personal information to advertisers, data brokers, or any other third parties. Our business model is built on research fees, not data sales.

Legal Requirements — We may disclose information if required by law, court order, or to protect the rights and safety of our users and the public.

Access & Portability — You can request a copy of all data we hold about you at any time by emailing privacy@datavoices.com.

Correction — You can update or correct your profile information directly within the app. Changes take effect immediately.

Deletion — You may request full account deletion by contacting privacy@datavoices.com. All personal data is permanently deleted within 30 days, except where retention is required by law.

Opt-Out — You can opt out of non-essential communications at any time. Note that opting out of essential account notifications may affect your ability to use certain features.

Encryption — All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Passwords are hashed using bcrypt and are never stored in plain text.

Access Controls — Employee access to user data is restricted to authorized personnel only and is logged for audit purposes. Regular access reviews are conducted.

Incident Response — In the event of a data breach affecting your personal information, we will notify you within 72 hours in accordance with applicable regulations.